Watsonx Orchestrate

Automate Workflows. Empower Teams. 
Accelerate Outcomes.

Imagine a workplace where your team spends less time on routine tasks and more time driving innovation, strategy, and growth. That’s what watsonx Orchestrate delivers.


Powered by AI, it introduces intelligent digital workers—called agents—that take on repetitive tasks, connect systems, and keep operations running seamlessly.

With Info Exchange as your implementation partner, watsonx Orchestrate isn’t just automation—it becomes a strategic advantage, tailored to your business and designed to scale with you.

Proven Impact

Companies adopting watsonx Orchestrate can get started with automation up to 70% faster thanks to prebuilt AI agents.

IBM watsonx Orchestrate Product Page

Enterprise AI for Jamaican Businesses

Your AI Partner for Smarter Work

Watsonx is an AI-driven automation platform that empowers employees by removing repetitive, manual work. Behind the scenes, it uses intelligent agents that… 

  • understand requests
  • interact with your existing systems
  • carry out end-to-end workflows

Instead of juggling multiple apps and repeating steps, employees simply ask watsonx Orchestrate to complete tasks—whether it’s scheduling meetings, processing approvals, or generating reports…freeing your teams to focus on higher-value work.

Transforming Work, Delivering Value

Discover the tangible ways automation turns
everyday work into lasting value

Boost Productivity

Free employees from repetitive work. 

Reduce Costs

Lower labor costs, errors, and delays.

Accelerate Decisions

Real-time data and automation drive faster outcomes.

Empower Teams

Make work more engaging and impactful with AI support.

Delight Customers

Shorter wait times, accurate responses, and improved satisfaction.

Smart Features
Real Business Impact

Multi-Agent Orchestration

Let multiple AI agents collaborate behind the scenes, so even complex workflows run seamlessly from start to finish without extra effort from your team.

No-Code
Agent Builder​

Build, test, and deploy new agents in minutes, no coding required. Empower business units like HR or Finance to automate their own processes without waiting on IT.

Ready-to-Use Agent Catalog

Start fast with a library of prebuilt agents for HR, sales, procurement, finance, and IT. Each one can be customized to fit your company’s exact workflows.

Prebuilt Domain Agents that Deliver​

Unique agents for HR, sales, procurement, and customer service built to handle key tasks like managing leave requests, scheduling follow-ups, processing orders, and routing tickets for greater efficiency.

Seamless Integrations

Connect effortlessly with the systems you already use - CRM, ERP, HR platforms, email, calendars, and collaboration apps - so agents work within your existing environment.

Enterprise-Grade Security & Governance

Built on IBM watsonx, watsonx Orchestrate protects sensitive data with the highest levels of compliance, governance, and security—so you can innovate with confidence.

Why Choose Info Exchange

Technology is only as valuable as its implementation. At Info Exchange, we understand the unique challenges of doing business in the Caribbean, and how to solve them with world-class technology.

As IBM’s Preferred Cyber Resilience and Storage Partner in the region, we blend local expertise with global best practices to make sure watsonx Orchestrate is tailored, secure, and scalable. Our partnership goes beyond deployment, with ongoing training and support that keep your business moving forward.

With us, automation isn’t just deployed, it’s optimized for your success.

Ready to Reimagine Work?

Book a consultation with Info Exchange today and discover how watsonx Orchestrate can transform your operations.

Multi-Agent Orchestration

Let multiple AI agents collaborate behind the scenes, so even complex workflows run seamlessly from start to finish—without extra effort from your team.

No-Code Agent Builder

Build, test, and deploy new agents in minutes, no coding required. Empower business units like HR or Finance to automate their own processes without waiting on IT.

Ready-to-Use Agent Catalog

Start fast with a library of prebuilt agents for HR, sales, procurement, finance, and IT. Each one can be customized to fit your company’s exact workflows.

Prebuilt Domain Agents that Deliver

  • HR: Streamline onboarding, leave requests, and policy updates.

  • Sales: Qualify leads, schedule follow-ups, and keep pipelines moving.

  • Procurement: Process purchase orders, assess supplier risk, and track deliveries.

  • Customer Service: Route tickets, deliver instant responses, and monitor case progress.

Seamless Integrations

Connect effortlessly with the systems you already use—CRM, ERP, HR platforms, email, calendars, and collaboration apps—so agents work within your existing environment.

Enterprise-Grade Security & Governance

Built on IBM watsonx, watsonx Orchestrate protects sensitive data with the highest levels of compliance, governance, and security—so you can innovate with confidence.